Frequently Asked Questions
Please feel free to give us a call if you have another questions
What is Reiki? How Reiki is done?
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Do you accept health insurance?
We do not accept insurance. You may apply for Paypal 6 months no interest credit if you wish. Please ask your practitioner how to apply for the credit.
What forms of payment do you accept?
- We accept check, cash, credit card, Paypal.
- New client is required to fill out an online new client intake form and pay for the initial (new client intake) session prior to the appointment. Follow up sessions can be paid prior to or at the appointment. Remote appointment is required to be paid prior to your appointment.
Does Reiki associate with any religions?
Reiki is not a religion and is not associated with any belief systems. Reiki is known for helping people to connect to their inner-self or on the spiritual level.
What is your cancellation and refund policy?
Arrival time for your service
It is recommended that you (especially if this is your first appointment) arrive at our facility 5 – 10 minutes before your scheduled time so you have time to relax and prepare for the healing session. For online appointment, please sign in to the weblink provided for your appointment couple of mintues before your appointment time.
Cancellation of policy and fees
- We value your business and your scheduled session is reserved exclusively for you. Therefore, we ask that you respect our scheduling policies. To cancel or reschedule your appointment, please advise us by phone 704-644-3644 at least 48 hours prior to your appointment time. Cancellation or rescheduling of session less than 48 hours is subject to a cancellation fee of $35.
- Clients who miss the appointment without prior notification will be charged in full for the scheduled session.
Late Arrival policy
If you are late for your appointment and if our schedule allows, we might be able to accommodate you but it will be at our discretion whether we would be able to do so.
How do you collect and use our data?
Information we collect here is solely for us to understand our client’s needs.
We respect client’s privacy and your information is confidential. We will never share or sell client’s information to any third party. Please click on this link below for our privacy and data collection policy.